Global IT Sourcing and Data Security

An outsourcing company should consider many different factors when choosing a global IT partner. Among these criteria should be data security....

Overcoming Communication Barriers in Offshore Outsourcing

Communication barriers can be overcome if preemptive measures are taken by the outsourcing company and the vendor. An efficient communication plan can play an important role in the development of an outsourced project....

Sponsorship And Chartering Are Keys To Project Success

The success of the Six Sigma project is not based on how good or bad the Green Belts and Black Belts have worked; it is highly dependent on the strong base of project sponsorship and project charter. Often Six Sigma is thought of as a quick fix solution for problems of the organization. However, the success of Six Sigma is dependent on its long term implementation....

Hoshin Planning: Making the Strategic Plan Work

In the current business scenario, organizations strive towards exceeding the customer's expectations and achieving a competitive edge over rivals. This comes as an outcome of the long term planning, an achievable vision towards the goal and continuous improvement in the processes....

Lean Six Sigma Training Options

The need for training in Lean Six Sigma arises when organizations decide that they want to go the Lean way. Training includes understanding the various methodologies, problem areas, operational flaws and an understanding of the metrics....

A Practical Approach To The Successful Practice Of 5S

Most of us would like to work in clean and tidy workplaces. Often the productivity of employees will be affected by how the workplace is arranged. A cluttered, untidy place will put off employees and there will be large amount of waste in such cases....

Lean: Six Steps With Review Points

Lean Six Sigma is a philosophy that aims at the improvement in value provision to the customer, improvement in process flows and elimination of waste. Lean deals with waste by shortening the time gap between the order and the shipment. The organization is based on six steps for continuous improvement. These steps are value, value stream, flow, pull, perfection and replication....

Six Easy Steps To Keeping The Six Sigma Project Pipeline Full

Selecting the right improvement projects and developing a project pipeline is necessary to the success of the Six Sigma initiative. Projects that are too large can be unmanageable. Such an initiative stands a chance of failing....

Cutting-Edge Methods Help Target Call Center Waste

There are different activities undertaken in call centers; planning, call routing, after-call operations, research operations on unresolved calls, reporting and staff scheduling. The most important function is the handling of calls, inbound as well as outbound. This function is repeated a number of times throughout the day and needs lots of improvement....

Lean And Creative Six Sigma To Solve Real-Life Issues

Lean Six Sigma is a very systematic and comprehensive approach towards solving real-life problems. Lean is popular for the accuracy in analysis, logic backed by data, easy improvement metrics and quantifiable benefits and cost savings....