Customer Relationship Management: Everything Old is New Again

In an age when the platitude “The customer is always right” has morphed into the more alarming maxim “An unhappy customer can blog about it”, Customer Relationship Management would seem to be getting a new spin The reasoning goes like this: the internet has forever changed our world and we must change the way we do business as a result...

Your Business Success - Stress And Fear Undermine It

The more your business grows, the more employees you have, the stress and fear can grow right along with it. You must manage it to continue functioning successfully....

Management Training Decoded: What Lies Behind The Lingo

Management training jargon can be bemusing and sometimes sound like a foreign language. This informative article decodes the language and explains the basic prinicpals behind management training and business strategy....

Small Business Owners Need To Delegate!

Small business owners have a bad habit of trying to do everything themselves. When you first started out you may have been a one person show. But if that is not the case anymore then you need to learn how to delegate some of your responsibilities to others....

Three Critical Problems With Buying Cheap Uniforms For Your Company

If you are purchasing uniforms for your business, you have no doubt found yourself wondering if it is really necessary to spend money on the expensive uniforms. After all, there is a plethora of cheap uniforms that are available but trying to ensure if they are actually appropriate for your needs is not always as simple as it may seem....

A Guide to Employment Contract Clauses

Employment contracts are some of the most important UK business documents you will ever sign in your working life, and yet they are written in a deliberately convoluted and confusing manner, which often makes it difficult to get the clear points of what you’re signing up for Take your time, and read and re-read every contract, but pay special attention to the clauses, to ensure you understand them...

Saving Money On Work Uniforms For Your Business

For business owners all around the world it can be a real hassle trying to afford uniforms for all of your employees. While of course there is the option of just passing costs along to your employees this is generally not an effective option and it has been known to really upset many great employees....

You Can Increase Contract Team Efficiency & Deliver Real Savings on Your Project!

Experience shows that when you enable your contract team to increase their efficiency you begin to experience considerable savings in cost and time In this article (the 2nd in a series highlighting the compelling benefits that you’ll enjoy when you apply certain workplace management solutions) you will discover how people, like you, in the construction industry, are saving time and money – as a result of being more effective – right now...

The Advantages of Retaining Interim Management For Filling Gaps in Project Management: Hiring the “Pros From Dover”

What to do when your company is confronted with the loss of senior management, or when a project or business is beyond the scope of your current management capabilities When is it best to turn to “the pros from Dover”...

Developing International Management Skills

Some years ago I was working on a project for my company on how to develop international managers and I thought I would start by asking companies who had been doing it for years I went to Paris to meet with the French HR Director of a multinational oil exploration company and asked him what was the “secret” of building a truly international management group...